Adele fans furious at not getting full refund despite Wembley concerts being cancelled
And it seems Adele fans set to attend the event have been let down all over again.
Taking to Twitter, many ticket holders vented their fury at not getting a full refund following the shock cancellation.
The £5.50 booking fee per ticket is non-refundable leaving many fans out pocket.
Eventim UK, the company that handled the event, released a statement revealing the reason they won't be returning the money.
"The booking fee is a charge to cover the costs our ticketing service," they said to Newsbeat.
"As a ticketing agency we booked, processed and delivered the tickets, this service has been provided to the customer."
"Hey @eventim_uk - why no refund on the booking fee for @Adele? That's an awful lot money still, for a show I didn't get to see,” one fan wrote.
Another added: "Surely if a gig is cancelled every customer should be refunded their full amount?"
"Losing out on £50 due to @Adele cancelling her show how @eventim_uk can keep the booking fee is beyond me," stated a third.
In the companies terms and conditions, it states: "We will use our reasonable endeavours to refund you the face value the ticket (excluding any booking fee, service charges, facility fee or any other fee) as soon as reasonably practicable."[hupso]